“Wanhua is not outdated. It simply has not received the thoughtful upgrade it deserves.” That was the idea Li-Shin returned to throughout his first public policy conversation.
Drawing on lessons from running a business overseas, he outlined three places to begin: simplify common applications and reports through digital services; ask the city to publish useful parking and foot-traffic data; and map vacant spaces so they can be matched with young entrepreneurs and cultural organizations.
A resident asked what happens to older people who are not comfortable using a smartphone. Li-Shin’s answer was simple: digital service should help ward staff and volunteers resolve an issue in one visit. The goal is to save administrative time so people have more time to care for people.
The full proposal is available in the policy section and will continue to be refined through local feedback.
Digital tools should not replace the human touch. They should free people to spend more time on service that has to happen face to face.